Certificates

Take the next step in your career with our Office Administration Assistant Certificate Program, designed to equip you with the essential skills and knowledge needed to thrive in today’s professional office environments.

Program Length : 28 weeks - 20 weeks of in-class learning + 8 weeks of work placement

Prerequisite : Computer Basics

What You'll Learn:

✔ Business Communications – Develop strong written and verbal communication skills for professional settings.

 ✔ Professionalism – Master workplace etiquette, time management, and customer service excellence.

 ✔ Office Procedures – Learn the fundamentals of office management, organization, and efficiency.

 ✔ Business Math – Gain confidence in handling office financials, invoicing, and basic accounting concepts.

 ✔ Microsoft Word Intermediate – Enhance your document creation, formatting, and editing skills.

 ✔ Microsoft Excel Intermediate – Build advanced spreadsheet skills, including formulas, functions, and data analysis.

 ✔ Outlook – Improve email management, scheduling, and organization for increased productivity.

Why Choose This Program?

Industry-Relevant Training – Learn the latest office software and best practices.

Hands-On Experience – Gain valuable real-world exposure with an 8-week work placement.

Career-Ready Skills – Graduate prepared for administrative roles in various industries.

Start your journey toward a rewarding office administration career today! Enroll now!

Contact us for more information

Note: This program does not require approval under the Ontario Career Colleges Act, 2005

Deliver exceptional service and build lasting customer relationships with our Customer Service Certificate Program. 

Program Length : 20-week program - 12 weeks of in-class training + 8 weeks of work placement

What You’ll Learn:

✔ Providing Service Excellence – Master the art of delivering top-tier customer experiences.

 ✔ Creating Valuable Customer Relationships – Build strong connections that drive customer loyalty.

 ✔ Telephone & Communication Skills – Develop professional phone etiquette, active listening, and clear communication techniques.

 ✔ Diffusing Tense Situations – Learn how to handle challenging customer interactions with confidence.

 ✔ Body Language & First Impressions – Understand the power of nonverbal communication in customer service.

 ✔ Essential Multicultural Communication – Gain the skills to interact effectively with diverse customers.

 ✔ Basic Microsoft Office Skills – Enhance your efficiency with Word, Excel, Email, and Internet navigation.

Why Choose This Program?

Hands-On Experience – Apply your skills in an 8-week work placement.

Career-Ready Training – Learn industry-relevant strategies for customer engagement and problem-solving.

In-Demand Skills – Stand out to employers in retail, hospitality, call centers, and more.

Take the first step toward a rewarding career in customer service. Enroll today!

Contact us for more information

Note: This program does not require approval under the Ontario Career Colleges Act, 2005